Frequently Asked Questions
QAre you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
QWhat is the payment term for a new customer?
We can set up an online Trade Assurance Order for our new customers, allowing for online payments with MasterCard, Visa, etc. Customers can also choose to pay via PayPal, T/T, and other convenient methods.
QI cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor including physical parameters and gearbox specifications to match our customer's exact requirements.
QDo you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other essential certificates. If you need other certifications, we can apply for them to support your market entry.
QHow is your Quality Control?
We maintain professional inspection staff on every production line process. Once the motor assembly is completed, we employ advanced quality testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to secure ultimate performance.
QWhat is the general lead time for sample and bulk orders?
Typically, sample production takes around 7 to 10 days, while bulk orders take 25 to 30 days depending on customization requirements and actual order quantities.