Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for a new customer?
A: We can arrange an online Assurance Order, allowing payment via MasterCard, Visa, etc. Customers can also choose to pay through PayPal, TT, and other methods.
Q3: Can you customize the motor if I cannot find a suitable model on the website?
A: Yes, we can customize and design a suitable motor based on our customer's exact technical specifications and requirements.
Q4: Do you hold certifications for the motors?
A: Yes, we possess CE, FCC, ISO, and other key standards certifications. If you require other specific certifications, we can apply for them on your behalf.
Q5: How do you handle quality control?
A: We have professional inspection staff monitoring every stage of the production line. Once the motor is fully assembled, we use advanced testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testing equipment to verify quality.
Q6: What is the production timeline for standard and custom samples?
A: Standard samples are typically produced within 2 weeks, while fully customized specifications are completed within 3 weeks.