Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience.
Q2: What is the payment term for a new customer?
A: We can set up an Online Assurance Order for our new customers, which supports online payments via Master Card, Visa, etc. Customers can also pay via PayPal, TT, and other methods.
Q3: Can you customize the motor if I cannot find a suitable one on the website?
A: Yes, we can customize and build a suitable motor according to our customers' specific requirements.
Q4: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, and other key certifications. If you require other specific certificates, we can apply for them on your behalf.
Q5: How is your Quality Control managed?
A: We have professional inspection staff on every production line process. Once a motor is assembled, we use specialized quality machinery for comprehensive testing. This includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, Noise testers, and more.
Q6: What is the expected timeline for sample delivery?
A: Standard samples are produced within 2 weeks, while customized samples designed for specific requirements will be completed within 3 weeks.